Return Policy

If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

  • Once returned you will be entitled to receive an exchange or a refund, which includes the cost of the original postage.
  • We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
  • Please download, print, and complete a returns form if you do not already have one.
  • Ensure your return is well packaged, and meets all the conditions outlined below.
  • Enclose the completed Returns form with your goods, and return to the following address:

Mellow Sun Sdn Bhd
No 5-1, Jalan 4/93, Taman Miharja,
2 ½ Miles Off Jalan Cheras,
55200 Kuala Lumpur,
Malaysia.

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.

 

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With more than 10 years of experience, Mellow is one of the top leading brands of children's pyjamas in Malaysia.

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