If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.
- Once returned you will be entitled to receive an exchange or a refund, which includes the cost of the original postage.
- We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
- Please download, print, and complete a returns form if you do not already have one.
- Ensure your return is well packaged, and meets all the conditions outlined below.
- Enclose the completed Returns form with your goods, and return to the following address:
Mellow Sun Sdn Bhd
No 5-1, Jalan 4/93, Taman Miharja,
2 ½ Miles Off Jalan Cheras,
55200 Kuala Lumpur,
- All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in the post.
- Please make sure all return packages are sent with a trackable, insured service.
- We cannot take responsibility for items damaged or lost in the return transit.